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Provided Support
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Advanced Options
10830
Cisco
5162
HPE
1213
HP
1206
Fortinet
747
Zebra
461
Lenovo
410
APC
304
SonicWall
299
Extreme Networks
284
Dell
219
Veritas
114
Datalogic
88
Eaton
77
Microsoft
68
Opengear
59
Datto
42
CyberPower
34
McAfee
21
Palo Alto Networks
19
ASUS
18
EPOS
17
Epson
15
Logitech
12
Jabra
6
Acronis
6
Ergotron
6
Ruckus
5
Cambium
5
Pritech
3
SMART Technologies
3
Dynabook
2
Ivanti
2
Kyocera
2
QNAP
2
Seal Shield
2
Synology
1
Samsung
1
Toshiba
4682
$0 - $300
4761
$300 - $800
4259
$800 - $2100
4079
$2100 - $6200
3984
$6200+
18439
Service
2834
Warranty
4506
1 Year
3051
3 Year
2239
5 Year
1255
4 Year
519
2 Year
60
7 Year
27
1 Month
21
6 Year
19
1 Incident
18
12 Month
17
24 Month
14
36 Month
5
1 Day
5
1 Year / 1 Incident
5
60 Month
3
21 Month
2
3 Hour
1
1 Hour
1
1 Year / 10 Incident
1
2 Year / 2 Incident
1
240 Minute
1
3 Year / 1 Incident
1
3 Year / 3 Incident
1
4 Hour
1
6 Month
1
7 Day
1
8 Hour
1
9 Month
12839
Phone Support
8517
Parts Replacement
8431
Replacement
7317
Web Knowledge Base Access
6671
New Releases Update
4807
Repair
1749
Web Support
1604
Remote Diagnosis
1534
Diagnosis
1483
Software Update
1302
Email Support
1180
Software Upgrade
661
Software Support
644
Defective Media Retention
548
Accidental Damage Protection
458
Hardware Support
354
Online Training
333
Software Maintenance
269
Troubleshooting
260
Commissioning
253
Knowledge Base Access
232
Visual Remote Guidance
217
Comprehensive Defective Material Retention
216
Live Chat
207
Hardware Maintenance
204
Configuration
202
Escalation Support
184
Reporting
166
Installation
147
Intrusion Definition Update
145
Consulting
139
Remote Monitoring
137
Logistics
115
Customer Dashboard
112
URL Database Update
111
Email Database Update
109
Comprehensive Coverage
108
Virus Definitions Update
106
Online Support Tools Access
104
Online Return Material Authorization (RMA)
103
Security Update
100
Remote Technical Support
99
Escalation Management
96
Travel Expense Coverage
91
Firmware Upgrade
83
Training
79
Firmware Updates
69
Fax-On-Demand
67
Case Management
66
Mechanical Breakdown
6078
On-site
3326
Service Depot
412
Carry-in
11
Carry-in/Service Depot
3
On-site/Service Depot
1
Carry-in/On-site